Wish to return an item?
No problem!
Return period
Purchased items can be returned within 30 days of receiving your package.
Refund time
The return period may be from 5 to 14 days from the date of delivery of your return to our warehouse under the specific law regulations. We will inform you by email whether your return has been accepted.
Form of refund
Refunds for returned products are made through the same channel that was used to pay for the order. For online payments, the refund is made to the account from which the payment was made.
HOW TO MAKE A RETURN?
You have several options. Choose the one that works best for you.
I purchased as a registered customer
This option is for you if you made your purchases after logging in to your account.
I purchased as an unregistered user
This option is for you if you made your purchase as a guest (without logging in to your account).
Return form
Do not forget to include a completed Return form with the returned items.
